Cookie Policy
This Cookie Policy explains how our online gaming platform uses cookies and similar tracking technologies when you visit our website and use our services. This policy is designed to help you understand what cookies are, how we use them, and what choices you have regarding their use. By continuing to use our platform, you acknowledge that you have read and understood this policy.
Last updated: January 28, 2026
1. What Are Cookies
Cookies are small text files that are stored on your device when you visit our gaming platform. These files contain information that is transferred to your device’s hard drive and allow us to recognize your browser and capture certain information. Cookies help us provide you with a personalized gaming experience, remember your preferences, and improve the overall functionality of our services.
Similar technologies include web beacons, pixel tags, and local storage objects. These technologies work alongside cookies to collect information about your browsing behaviour and help us deliver targeted content and advertisements that may be of interest to you.
2. Types of Cookies We Use
Our platform utilizes various types of cookies to enhance your gaming experience and ensure optimal performance:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for basic website functionality, security, and account access | Session or up to 1 year |
| Performance Cookies | Collect information about website usage and performance optimization | Up to 2 years |
| Functional Cookies | Remember your preferences, language settings, and gaming history | Up to 1 year |
| Advertising Cookies | Deliver personalized promotions and track marketing campaign effectiveness | Up to 13 months |
| Analytics Cookies | Analyze user behaviour, game preferences, and platform improvements | Up to 2 years |
3. Essential Cookies
Essential cookies are strictly necessary for the operation of our gaming platform and cannot be switched off in our systems. These cookies enable core functionality such as security, network management, and accessibility. Without these cookies, services you have asked for cannot be provided.
- Authentication cookies that verify your identity when you log into your account
- Security cookies that protect against fraudulent activity and unauthorized access
- Load balancing cookies that distribute network traffic efficiently
- Session management cookies that maintain your gaming session state
- Payment processing cookies required for secure financial transactions
4. Performance and Analytics Cookies
Performance cookies help us understand how visitors interact with our gaming platform by collecting and reporting information anonymously. These cookies allow us to count visits, identify traffic sources, and measure the effectiveness of our marketing campaigns.
Analytics cookies provide insights into player behaviour, popular games, and platform usage patterns. This information helps us improve our services, develop new features, and optimize the overall user experience. We use both first-party and third-party analytics services to gather this data.
5. Functional Cookies
Functional cookies enable our platform to provide enhanced functionality and personalization. These cookies may be set by us or by third-party providers whose services we have added to our pages. They remember choices you make and provide enhanced, more personal features.
- Language preference cookies that remember your selected language
- Theme and display preference cookies for customized interface settings
- Gaming history cookies that track your favorite games and recent activity
- Notification preference cookies for managing communication settings
- Geolocation cookies for compliance with regional gaming regulations
6. Advertising and Marketing Cookies
Advertising cookies are used to deliver advertisements that are relevant to you and your interests. They also help limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. These cookies are usually placed by advertising networks with our permission.
Marketing cookies track your visits across websites to build a profile of your interests and show you relevant advertisements. They may also be used to limit the frequency of promotional offers and measure campaign performance. These cookies are essential for delivering personalized bonus offers and promotional content.
7. Third-Party Cookies
Our gaming platform may contain cookies from third-party service providers who assist us in delivering our services. These partners include payment processors, game providers, customer support systems, and marketing platforms. Third-party cookies are subject to the respective privacy policies of these external providers.
We work only with reputable third-party providers who comply with applicable privacy laws and regulations. However, we recommend reviewing the privacy policies of these third parties to understand how they collect and use your information through their cookies.
8. Cookie Management and Control
You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences through your browser settings or by using our cookie preference center when available. However, please note that rejecting certain cookies may impact your ability to use some features of our platform.
Most web browsers allow you to control cookies through their settings preferences. You can typically find cookie settings in the privacy or security section of your browser. These settings allow you to view, delete, or block cookies from specific websites.
9. Browser-Specific Cookie Settings
Here are instructions for managing cookies in popular web browsers:
- Chrome: Settings > Privacy and Security > Site Settings > Cookies and site data
- Firefox: Options > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Site Permissions > Cookies and Site Data
- Opera: Settings > Advanced > Privacy & Security > Site Settings > Cookies
For mobile devices, cookie settings are typically found within your browser’s menu options under privacy or security settings.
10. Legal Basis for Cookie Processing
Under Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA), we process cookies based on various legal grounds. For essential cookies, processing is necessary for the performance of our services. For other cookies, we rely on your consent, which you can withdraw at any time.
We ensure that our cookie practices comply with applicable Canadian federal and provincial privacy laws. Our data processing activities are conducted in accordance with established privacy principles and industry best practices for the online gaming sector.
11. Data Retention and Security
We retain cookie data for varying periods depending on the type and purpose of the cookie. Session cookies are automatically deleted when you close your browser, while persistent cookies remain on your device until they expire or are manually deleted.
We implement appropriate technical and organizational security measures to protect cookie data from unauthorized access, alteration, disclosure, or destruction. Our security practices are regularly reviewed and updated to address emerging threats and maintain data integrity.
12. Updates to This Cookie Policy
We may update this Cookie Policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify you through our platform or by email. We encourage you to review this policy regularly to stay informed about how we use cookies.
If you have any questions or concerns about our use of cookies or this policy, please contact our privacy team through the contact information provided on our website. We are committed to addressing your inquiries and ensuring transparency in our data practices.